Episode 41: R - E - S - P - E - C - T - Season 3, Episode 6

January 3, 2018

“That time we fired a client.” The process of breaking up with a client is never easy, but it may be necessary for the health of your business. Drawing on their own experiences, Jenn shares why she believes these moments come into our lives to make us grow and Chris explains the importance of understanding the impact that a disrespectful client can have on your business. Together, our hosts also talk about the traits that respectful client relationships have in common.

If you have topic suggestions for future episodes, leave us a note on Facebook and don’t forget to rate the podcast on iTunes.

 

Topics

- “That time we fired a client.” (2:13)

- The process (8:25)

- Firing a long-term client (13:39)

- Takeaways (23:05)

 

Links

mybetterbusinesshalf.com/

facebook.com/kitestring

@KITESTRING

kitestring.ca

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Episode 40: She Works Hard for the Money - Season 3, Episode 7

December 27, 2017

It’s something that every business owner deals with. So why aren’t more people talking about it? Jenn and Chris are tackling the tough topic of business financials. They get candid about their own financial challenges and why money conversations are uncomfortable until you decide that they’re not. Stay tuned ‘til the end when our hosts share the lessons they’ve learned and how you can apply them to your own business. Money sucks. But this episode doesn’t!

If you have topic suggestions for future episodes, leave us a note on Facebook and don’t forget to rate the podcast on iTunes.

 

Topics

- “Let’s talk about money” (1:04)

- Shame and burden (7:54)

- Uncomfortable conversations (11:42)

- Transparency with team (15:11)

- Changing your mindset (16:53)

- Culture and financials (18:50)

- Lessons learned (21:46)

 

Links

mybetterbusinesshalf.com/

facebook.com/kitestring

@KITESTRING

kitestring.ca

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Episode 39: Tidings of Comfort and Joy - Season 3, Episode 5

December 20, 2017

‘Tis the season to sparkle! At Kitestring, that sparkle is shared everyday and comes from the team’s collective values. On this holiday edition of the podcast, Jenn and Chris are talking about their team values and the role they play in their business. Listen in as they read from “The Little Book of Sparkle” and make a case for why every business (no matter the size) should define their values. They also let you in on one of the team’s most cherished rituals: the weekly “Laroche” award that’s given to the Kitestringer that goes above and beyond the call of duty.

If you have topic suggestions for future episodes, leave us a note on Facebook and don’t forget to rate the podcast on iTunes.

 

Topics

- Kitestring Values (3:18)

- Value Defining Exercise (6:50)

- Sharing Common Joy (10:40)

- “The Little Book of Sparkle” (15:54)

- The Origin of “Laroche” (17:15)

- Do you need to define your values? (21:47)

 

Links

mybetterbusinesshalf.com/

facebook.com/kitestring

@KITESTRING

kitestring.ca

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Episode 38: Knock Three Times - Season 3, Episode 4

December 13, 2017

There are two (or in this case, three) sides to every story. This week, Jenn and Chris are talking about their better business third, Brandon St. Amand. Following up on last season’s interview with their third partner, our hosts reflect on how their relationship as Kitestring’s big three has grown over the last ten years. They also chat about the importance of allowing everyone to play to their strengths, get serious about what to do when your partner doesn’t feel like a partner, and why anyone can benefit from a good helping of humble pie.

If you have topic suggestions for future episodes, leave us a note on Facebook and don’t forget to rate the podcast on iTunes.

 

Topics

- “The Third Wheel” (2:43)

- How are you growing as an entrepreneur? (11:58)

- Be humble (14:59)

- Where do we go from here? (18:38)

- Finding the good (22:58)    

 

Links

mybetterbusinesshalf.com/

facebook.com/kitestring

@KITESTRING

kitestring.ca

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Episode 37: Come Together - Season 3, Episode 3

December 6, 2017

Jenn and Chris are proud to have assembled a force that knows how to pull together through the hard times.

Our hosts share what they learned from a recent staff feedback survey and how the results changed the way they communicate more transparently with their team. They also talk about how an exercise in defining the Kitestring values was directly inspired by their team members and why entrepreneurship is a lot like being a parent.

If you have topic suggestions for future episodes, leave us a note on Facebook and don’t forget to rate the podcast on iTunes.

 

Topics

- Transparency (2:00)

- Defining Values (7:28)

- Entrepreneurship and parenting (9:53)

- Team building (11:50)

 

Links

mybetterbusinesshalf.com/

facebook.com/kitestring

@KITESTRING

kitestring.ca

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Episode 36: Lean On Me - Season 3, Episode 2

November 30, 2017

This week, Jenn and Chris are breaking the stigmas surrounding mental health and business. For so many people, dark periods can sneak up gradually and are barely detectable until the situation becomes serious and intervention is needed.

Both Jenn and Chris share their own personal experiences and how it’s been in these dark times that they’re most grateful for the support of their partnership. They also discuss the difficulty of being leaders while struggling with mental health and why, in their experience, it’s best to be honest with your staff about how you’re feeling.

And for those that don’t have business partners, Jenn and Chris share advice for solopreneurs that are looking for ways to relight their sparkle while still running a business.

It’s a heavy episode, but we hope you find comfort knowing that no one needs to suffer alone. Remember, it’s going to get better!

If you have topic suggestions for future episodes, leave us a note on Facebook and don’t forget to rate the podcast on iTunes.

Topics

  • Dark days and mental health (1:30)
  • Work as a contributing factor (4:05)
  • Jenn’s story (4:38)
  • Supportive partners (9:30)
  • Leadership and mental health (11:10)
  • Chris’s story (16:00)
  • Creativity and depression (20:40)
  • Advice for solopreneurs (24:04)

 

Links

mybetterbusinesshalf.com/

facebook.com/kitestring

@KITESTRING

kitestring.ca

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Episode 35: Hooked on a Feeling - Season 3, Episode 1

November 23, 2017

Welcome to season three: The Mixtape! To kick things off, Jenn and Chris are getting real. This episode is all about being honest with their feelings on partnership, entrepreneurship, and whether Chris should sing every episode’s title (you can probably guess the answer to that one).

Over the hiatus, Kitestring celebrated its tenth anniversary (!) so naturally our hosts are feeling nostalgic. Jenn and Chris reflect on how they’ve grown as business owners and how their benchmarks for success look different ten years on. You’ll also learn hear Jenn talk about “happy ears syndrome” and why Chris compares being hooked on business to drinking when you’re young.

Season three is just getting started. We hope the premiere was worth the wait and that you’re just as excited as we are to keep going!

If you have topic suggestions for future episodes, leave us a note on Facebook and don’t forget to rate the podcast on iTunes.

Topics

  • Looking back on 10 years of business (2:17)
  • “Happy ears” (4:47)
  • Creating something bigger (6:50)
  • Hooked on the business (11:00)
  • Growing a thick skin (12:42)
  • Firing a client (16:13)
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Episode 34: Matt Hollingshead & Alex Verdurmen - Hifyre

April 6, 2017

Hifyre, a Hamilton-based digital product studio, used to be a one-man show until Matt Hollingshead welcomed Alex Verdurmen as a business partner in 2011. In a first for the podcast, Jenn and Chris explore what a partnership looks like if you didn’t start off as partners in the first place.

Take a listen as the Hifyre guys take you through their entrepreneurial journey. Alex gives his perspective on entering into a partnership in the middle of a business’s path instead of at the beginning. You’ll also learn why Matt says partnership fit is “like a good hug.” Before wrapping up, everyone gets candid when talking about the most enviable and frustrating parts of working with their respective business partner.

It’s an honest discussion that will give you a greater understanding and appreciation of your own professional relationships.

Thanks for listening! If you like what you hear, leave us a five star rating on iTunes.

To learn more about our friends Matt and Alex, visit Hifyre.com.

Topics

  • Meet Hifyre (1:00)
  • Not a partner from the beginning (5:15)
  • Finding balance and fit in a partnership (9:25)
  • Committing to a focus (12:15)
  • Staying on the cutting edge (14:15)
  • Pros and cons of small agency size (17:48)
  • “What is a quality you wish you had from the other person?” (21:45)
  • “What’s the most frustrating part?” (24:06)

Links

mybetterbusinesshalf.com/

facebook.com/kitestring

@KITESTRING

kitestring.ca

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Episode 33: Failure & Losing

March 30, 2017

Fresh off a string of losses, Jenn and Chris are back this week to talk about failure and losing. When you pour your heart and soul into something and still come up short, it can be downright discouraging. But is there value in losing even if it feels terrible?

Debriefing on their recent experiences, our hosts try to figure out whether anything can be learned from those challenges. What they come up with is a list of key takeaways that will help leaders and their teams better manage the disappointment that comes from defeat. Like Jenn says, “Losing sucks, but it’s not horrible.”

When you’re done listening, why not leave us a five star rating and review on iTunes? After all, it’s the least you can do for a couple of losers.

Have a topic you’d like us to tackle? Share your podcast ideas by tweeting @KITESTRING. Thanks for listening!

 

Topics

  • “Let’s talk about losing.” (1:40)
  • “What can we learn from losing?” (6:46)
  • “Why do we hate to lose?” (8:09)
  • “Leaving all your cards on the table.” (11:53)
  • Final thoughts and key takeaways. (12:50)

 

Links

mybetterbusinesshalf.com/

facebook.com/kitestring

@KITESTRING

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Episode 32: Kelly Riley-Dunbavin

March 23, 2017

Follow your passion. It’s common career advice, but what happens when you feel like you’ve found your place and people, but not your passion?

To discuss this topic, we’ve invited our own Manager of Business Development, masterful builder of relationships, and all-around Kitestring cheerleader, Kelly Riley-Dunbavin! Kelly has flourished in her current role where she composes brilliant proposals and is passionate about all things Biz Dev, but that enthusiasm wasn’t always on display in the first position she held at our company.

Join Chris and Jenn as they follow Kelly’s awesome journey at Kitestring and describe how finally finding her “sweet spot” has benefitted the entire Kitestring team, as well as herself. Our team also discusses the importance of being honest with your employer, the concept of “right people, right seats,” and hiring for fit. You may even be treated to some of Kelly’s trademark British slang along the way!

Have a topic you’d like us to tackle? Share your podcast ideas by tweeting @KITESTRING. Thanks for listening!

 

Topics

  • Joining the Kitestring team (3:00)
  • Finding your place, but not your passion (8:12)
  • Being open and honest with your employer (9:40)
  • “Right people, right seats” (11:00)
  • Discovering your passion (13:11)
  • Hire for Fit (20:30)
  • Living authentically (23:00)

 

Links

mybetterbusinesshalf.com/

facebook.com/kitestring

@KITESTRING

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